Shipping policy
At Harmony Skin, we strive to provide exceptional service to our customers. To make your shopping experience as smooth and enjoyable as possible, we have outlined our shipping policy for orders within the United Kingdom. Please review the following details to understand our shipping procedures and rates.
PLEASE NOTE, ORDERS ARE DISPATCHED ON TUESDAYS AND THURSDAYS ONLY.
Shipping Options:
Standard Shipping
Delivery time: Tracked 48 hour service, shipped on Tuesdays and Thursdays only
Cost: £3.99 for orders under £50
FREE for orders over £50
Express Shipping
Delivery time: Tracked 24 hour service, shipped on Tuesdays and Thursdays only
Cost: £6.99 for orders under £100
FREE for orders over £100
All orders are shipped via Royal Mail.
Processing Time:
Orders are typically processed within 1-2 business days. Orders are dispatched on Tuesdays and Thursdays only. Please note that processing time may be slightly longer during peak seasons or holidays.
Delivery Timeframes:
Delivery timeframes depend on the shipping option selected at checkout. For Standard Shipping, please allow 3-5 business days for your order to arrive. For Express Shipping, your order should arrive within 1-2 business days. Both time frames are based on Tuesday + Thursday dispatch days.
Please note that these delivery timeframes are estimates, and actual delivery times may vary due to unforeseen circumstances or delays.
Free Shipping:
Free Standard Shipping is available for all orders above £50 within the United Kingdom. The shipping discount will be automatically applied during checkout.
Order Tracking:
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the progress of your package through the Royal Mail website.
If you have any questions or concerns regarding our shipping policy, please do not hesitate to contact our customer service team at support@harmonyskin.co.uk.